To avoid queues when you arrive at the reception, please check in online within 5 days from your arrival date using the following link: checkin.rivanuova.com.
For all reservations (Village or Campsite), the balance must be paid upon arrival. Socialturist Srl will pay great attention in applying all the procedures established by the Government in the DPCM in effect for summer 2021.
At check-out, the return of the identification bracelets and all the procedures for the final inspection of the mobile home will be carried out. The deposit of 100€, paid on arrival, will be returned to the guests of the mobile homes.
The lodgings will be sanitized to guarantee both our guests and our workers safety. Therefore, they will be available from 5:00 p.m. on the day of arrival.
Please note that at check in you will be requested to pay a 100€ deposit for your mobile home, which will be refunded at departure.
At the moment, for summer 2021, only Extra pitches and Extra pitches with bathroom are available. Pitches are available from 12 a.m. on the day of arrival. All types of means (campers, tents, caravans) will have to be equidistant from the borders.
To maintain social distancing among crews, all equipment will have to be placed leaving at least 2 metres free (each crew will have to leave 1 metre free around the whole perimeter).
Common hygienic services will be equipped with hand sanitizer. Inside, you will find signs with all the behavioral rules. We will strictly follow all the passages for the sanitation of the common spaces in compliance with the protocols in force.
IT IS STRICTLY FORBIDDEN for unregistered persons to stay inside the village. “Daily visitors” ARE NOT ALLOWED.
Smoking is strictly forbidden in the private beach.
Every mobile home will be assigned a position for the whole period, according to the type of mobile home booked. All the equipment (sunbeds, beach umbrella, etc) will be sanitized, as well as hygienic services and showers. Please use your own beach towel. Everybody must follow the existing Government regulations. Every worker will strictly follow the sanitation protocol.
To avoid overcrowding for the pool and solarium area, the guests will be alternated by the colours of their bracelets and it will be able to enter until the maximum number of 220 persons.
Besides following the previous regulations, you must use your own beach towel when using the sunbeds. Should the new DPCM require measures to avoid overcrowding for the pool and solarium area, entrance to the pool area will be regulated.
In compliance with the regulations for hygiene and safety in the swimming pool:
The pool area will be closed during lunch break for disinfection. Even if we clean and sanitize the toilets many times during the day, we recommend our guests to wash the toilet seat or to use alcohol gel to disinfect it before and after using it and to wash accurately your hands. The swimming pool area and its hygienic services are sanitized following the existing protocols.
The playground will be open for all children during specific opening times and will observe the social distancing rules. Your children will enjoy many cheerful and happy moments in open air.
All the games will be sanitized.
In our restaurant and pizzeria overlooking the sea and the swimming pool, you can enjoy our typical dishes at lunch and dinner with table service. Otherwise you can enjoy your meals at your accommodation thanks to our take-away service.
The restaurant is on first floor with staircase, no lift.
The restaurant service is not included in the price of the stay. Half-board or full-board options are available. You can book them directly at the restaurant upon arrival.
Our market will provide delivery service even for small grocery shopping, so that you can enjoy every minute of your vacation.
The evening shows will be organized in order to respect the distance of 1 meter. You will be able to enter until the maximum number of guests is reached. It could be possible to alternate the guests by the colours of their bracelets.
Our entertainment staff is ready to welcome you with many activities that have been thought, reinvented and organized in a different and new way in order to involve, entertain and thrill. The entertainment staff will be with you 7 days a week in order to let you enjoy your holiday to the full. All the fun and sport activities will be carried out in compliance of the existing Government regulations. All the games for your children will be sanitized. Evening entertainment will follow the existing Government regulations.
MINI E JUNIOR CLUB
As to the mini and junior club, during the different weeks, an entertainer will be assigned to each age group. We’ll be ready to integrate and change our programs ensuring great fun in full safety. Entertainment will be active starting from 29th of May 2021.